COMCTL32.dll fault (2 Comments)

Issue report by dM

Product

FileMaker Pro

Version

11.0v3

Operating system version

Windows 7

Description of the issue

FileMaker Pro Advance periodically crashes after Adobe Acrobat X 10.1.2 update (unsure if this is related) which is reminiscent of the FMP v10 bug (when scrolling long scripts). Crashes are widely disbursed, so far have happened spontaneously about three times a day since 2012.01.23.

Steps to reproduce the problem

Accessing database from server over network; editing script, data-viewer and layout conditional formatting calculation.

Exact text of any error message(s) that appear

I am including four different window event reports:

Faulting application name: FileMaker Pro Advanced.exe, version: 11.0.3.312, time stamp: 0x4d3f6749
Faulting module name: COMCTL32.dll, version: 6.10.7601.17514, time stamp: 0x4ce7b71c
Exception code: 0xc0000409
Fault offset: 0x0002321d
Faulting process id: 0x18c8
Faulting application start time: 0x01ccdabb6b9eb7a8
Faulting application path: E:\Program Files (x86)\FileMaker\FileMaker Pro 11 Advanced\FileMaker Pro Advanced.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
Report Id: 11158419-46e5-11e1-9983-f46d042c1c34

Faulting application name: FileMaker Pro Advanced.exe, version: 11.0.3.312, time stamp: 0x4d3f6749
Faulting module name: COMCTL32.dll, version: 6.10.7601.17514, time stamp: 0x4ce7b71c
Exception code: 0xc0000409
Fault offset: 0x0002321d
Faulting process id: 0x1378
Faulting application start time: 0x01ccda26694b0530
Faulting application path: E:\Program Files (x86)\FileMaker\FileMaker Pro 11 Advanced\FileMaker Pro Advanced.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
Report Id: 53d46c0f-46ad-11e1-9983-f46d042c1c34

Faulting application name: FileMaker Pro Advanced.exe, version: 11.0.3.312, time stamp: 0x4d3f6749
Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2ef57
Exception code: 0xc0000417
Fault offset: 0x0006ccb5
Faulting process id: 0x19ac
Faulting application start time: 0x01ccd9ea17e8ffdc
Faulting application path: E:\Program Files (x86)\FileMaker\FileMaker Pro 11 Advanced\FileMaker Pro Advanced.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll
Report Id: 1a242400-4619-11e1-9983-f46d042c1c34

Faulting application name: FileMaker Pro Advanced.exe, version: 11.0.3.312, time stamp: 0x4d3f6749
Faulting module name: COMCTL32.dll, version: 6.10.7601.17514, time stamp: 0x4ce7b71c
Exception code: 0xc0000409
Fault offset: 0x0002321d
Faulting process id: 0x14f4
Faulting application start time: 0x01ccd9dd67693aba
Faulting application path: E:\Program Files (x86)\FileMaker\FileMaker Pro 11 Advanced\FileMaker Pro Advanced.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
Report Id: 0acfd01f-45d8-11e1-9983-f46d042c1c34

Configuration information

Windows 7 professional (64-bit)
Intel Core i7, 3.07GHz
6 GB RAM

Workaround

None at this point.