Unable to open FileMaker (Shopworks) application (8 Comments)

Issue report by samantha ward

Product

FileMaker Pro

Version

Pro 10.0v3

Operating system version

Windows 8.1

Description of the issue

When opening application, it starts loading and when it gets to FileMaker Quick Start in the first box the "Recent Files" is highlighted in blue, then I click on "OnSite7" in the second box, then click "Open".

An error occurs. "Int_Session.fp7" could not be opened. Either the host is not available, or the file is not available on that host. Once I click "OK" a second screen opens. It wants me to open a file. I do not know where to retrieve the file, nor do I know the name of the file it is looking for.

See attached file.

Exact text of any error message(s) that appear

"Int_Session.fp7" could not be opened. Either the host is not available, or the file is not available on that host.

Screenshot