FileMaker Server Web Direct does not work on Windows 7 Professional SP1 (7 Comments)

Issue report by Paulmichael Contreras

Product

FileMaker Server

Version

13.0v4

Operating system version

Windows 7 Professional SP1

Description of the issue

When FileMaker Server 13 is installed on Windows 7 Professional SP1, while deployment is successful, Web Direct does not answer web browser requests. With no websites configured in IIS other than the FMWebSite, a navigation to http(s)://{server IP/hostname}/fmi/webd results in an IIS error:
"HTTP Error 404.0 - Not Found. The resource you are looking for has been removed, had its name changed, or is temporarily unavailable." This is the result even when run on the server itself, at http://localhost/fmi/webd

Steps to reproduce the problem

1. Install IIS through Control Panel->Programs and Features->Turn Windows features on or off.
2. Install FileMaker Server. It will notify you about disabling the default Site.
3. Deploy FileMaker Server. This usually works without manually creating the fmi-test/test.xml file, but occasionally does not.
4. Once deployment succeeds and the Web Server and Web Publishing Engine report that they are turned on and running properly (including Web Direct status set to Enabled), attempt to navigate to http://localhost/fmi/webd on the server itself.

Expected result

I would expect to see the FileMaker Server Web Direct listing of databases, including the same database that comes with the software. WebDirect has been confirmed as being enabled on applicable datbases, and is reflected in the Admin Console.

Actual result

I receive an IIS error page.

Exact text of any error message(s) that appear

Server Error in Application "FMWEBSITE"
HTTP Error 404.0 - Not Found. The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
Module: IIS Web Core
Notification: MapRequestHandler
Handler: StaticFile
Error Code: 0x80070002
Requested URL: http://localhost/fmi/webd
Physical Path: C:\Program Files\FileMaker Server\HTTPServer\conf\fmi\webd
Logon Method: Anonymous
Logon User: Anonymous

Configuration information

The server is well-spec'd, with an AMD Athlon II X3 445 processor running at 3.10 GHz, 8 GB of RAM and hundreds of available GB of hard drive space. Java is up to date.

Workaround

None so far.

Screenshot