FileMaker Server Crash (1 Comment)

Issue report by Mike Fanning

Product

FileMaker Server

Version

13.0.5.520

Operating system version

OS X 10.9.5

Description of the issue

Sudden crash, disconnected all clients and fmserverd process halted.

Exact text of any error message(s) that appear

From system.log:

Jan 29 04:12:58 oscar.local com.filemaker.messages[195]: 2015-01-29 04:12:58.971 -0700 [OmniORBThread_0x150c90000] **DBUnlock::Unlock child locks returned error 8000
Jan 29 04:12:58 --- last message repeated 1 time ---
Jan 29 04:12:58 oscar.local com.filemaker.messages[195]: 2015-01-29 04:12:58.976 -0700 [OmniORBThread_0x150c90000] **DBUnlock::Unlock child locks returned error 8000
Jan 29 04:47:32 oscar.local nbagent[37237]: XPC Activity invoked with state=2
Jan 29 05:36:03 oscar.local parentalcontrolsd[38068]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
Jan 29 05:57:46 oscar.local com.filemaker.messages[195]: 2015-01-29 05:57:46.028 -0700 [OmniORBThread_0x11fe48000] **DBUnlock::Unlock child locks returned error 8000
Jan 29 05:57:46 --- last message repeated 1 time ---
Jan 29 05:57:46 oscar.local com.filemaker.messages[195]: 2015-01-29 05:57:46.033 -0700 [OmniORBThread_0x11fe48000] **DBUnlock::Unlock child locks returned error 8000
Jan 29 06:12:03 oscar.local com.filemaker.messages[195]: 2015-01-29 06:12:03.917 -0700 [OmniORBThread_0x1402c3000] **DBUnlock::Unlock child locks returned error 8000
Jan 29 06:12:03 --- last message repeated 1 time ---
Jan 29 06:12:03 oscar.local com.filemaker.messages[195]: 2015-01-29 06:12:03.922 -0700 [OmniORBThread_0x1402c3000] **DBUnlock::Unlock child locks returned error 8000
Jan 29 06:27:15 oscar fmserverd[195]: fmserverd(195,0x161657000) malloc: *** mach_vm_map(size=59074891485184) failed (error code=3)
*** error: can't allocate region
*** set a breakpoint in malloc_error_break to debug
Jan 29 06:27:15 oscar.local ReportCrash[39124]: Metadata.framework [Error]: couldn't get the client port
Jan 29 06:27:15 oscar.local ReportCrash[39124]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
Jan 29 06:27:23 oscar.local ReportCrash[39124]: Saved crash report for fmserverd[195] version ??? to /Library/Logs/DiagnosticReports/fmserverd_2015-01-29-062723_oscar.crash

From crash log:

Process: fmserverd [195]
Path: /Library/FileMaker Server/*/fmserverd
Identifier: fmserverd
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: fmserver_helperd [87]
User ID: 502

Date/Time: 2015-01-29 06:27:15.355 -0700
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: D41FF2E7-5EAD-DCD7-5B37-FA465997A436


Crashed Thread: 300

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 000000010b41b000-000000010b43f000 [ 144K] r-x/rwx SM=COW /Library/FileMaker Server/*

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff99936716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff908b4c3b _pthread_cond_wait + 727
2 com.filemaker.support.framework 0x000000010ccb95b2 Draco::Semaphore::P(Draco::Thread*) + 146
3 com.filemaker.support.framework 0x000000010ccba534 Draco::MsgQ::GetMsg() + 30
4 fmserverd 0x000000010b42bda3 ServerApp::OnRun() + 61
5 com.filemaker.FMS.framework 0x000000010b5da96c FMS::AppBase::StartApp() + 60
6 fmserverd 0x000000010b428ca9 main + 421
7 fmserverd 0x000000010b41ced4 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff99937662 kevent64 + 10
1 libdispatch.dylib 0x00007fff91707421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff91707136 _dispatch_mgr_thread + 52

...

Thread 300 Crashed:
0 com.apple.CoreGraphics 0x00007fff94b1d081 CGDataProviderCopyData + 331
1 com.apple.ImageIO.framework 0x00007fff92e2e0ca CGImageReadCreateWithProvider + 229
2 com.apple.ImageIO.framework 0x00007fff92e2df51 CGImageSourceCreateWithDataProvider + 202
3 com.filemaker.support.framework 0x000000010cc71c0a Draco::Image2D::CreateImageFromData(Draco::ByteBuffer const*) + 40
4 com.filemaker.support.framework 0x000000010cc71b48 Draco::Image2D::Image2D(Draco::ByteBuffer const*, bool, Draco::QuadChar const&, Draco::UniversalPath const*, Draco::PhotoOrientation, Draco::PListMetadata*) + 304
5 com.filemaker.support.framework 0x000000010cc71eae Draco::Image2D::LoadImage(Draco::ByteBuffer const&, Draco::QuadChar const&, Draco::UniversalPath const*, Draco::PhotoOrientation, Draco::PListMetadata*, bool) + 108
6 com.filemaker.dbengine.framework 0x000000010bb032cd Draco::DBBinaryData::GetExactThumbnailOnHost(Draco::CoordSize*, bool, Draco::CacheItem**, bool, unsigned int&) const + 1935
7 com.filemaker.dbengine.framework 0x000000010bcb6153 Draco::RCDownloadThumbnail::Perform() + 609
8 com.filemaker.dbengine.framework 0x000000010bcbec5c Draco::RCNetworkStack::DispatchTransaction(Draco::RCConnection*, unsigned int, unsigned char*, unsigned int) + 1220
9 com.filemaker.dbengine.framework 0x000000010bcbe69d RPO_i::Perform(unsigned int, char const*, unsigned int, OctetSeq&, OctetSeq_out) + 173
10 com.filemaker.dbengine.framework 0x000000010bcba981 _0RL_lcfn_07aabdf5dad7309d_70000000(omniCallDescriptor*, omniServant*) + 180
11 com.filemaker.omniorb4.framework 0x000000010c56bcef omniCallHandle::upcall(omniServant*, omniCallDescriptor&) + 1099
12 com.filemaker.dbengine.framework 0x000000010bcbbb69 _impl_RCFMP12::_dispatch(omniCallHandle&) + 1697
13 com.filemaker.dbengine.framework 0x000000010bcbbee0 non-virtual thunk to _impl_RCFMP12::_dispatch(omniCallHandle&) + 16
14 com.filemaker.omniorb4.framework 0x000000010c65d5bf omni::omniOrbPOA::dispatch(omniCallHandle&, omniLocalIdentity*) + 715
15 com.filemaker.omniorb4.framework 0x000000010c6357b2 omniLocalIdentity::dispatch(omniCallHandle&) + 94
16 com.filemaker.omniorb4.framework 0x000000010c5c5ba6 omni::GIOP_S::handleRequest() + 330
17 com.filemaker.omniorb4.framework 0x000000010c5c5805 omni::GIOP_S::dispatcher() + 323
18 com.filemaker.omniorb4.framework 0x000000010c5e2ad6 omni::giopWorker::real_execute() + 1378
19 com.filemaker.omniorb4.framework 0x000000010c5e2cc6 omni::giopWorker::execute() + 46
20 com.filemaker.omniorb4.framework 0x000000010c5e81d7 omniAsyncWorker::real_run() + 657
21 com.filemaker.dbengine.framework 0x000000010b99a63c Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22
22 com.filemaker.omniorb4.framework 0x000000010c5e8482 omniAsyncWorker::run(void*) + 46
23 com.filemaker.omniorb4.framework 0x000000010c66ce49 omni_thread_wrapper + 148
24 libsystem_pthread.dylib 0x00007fff908b2899 _pthread_body + 138
25 libsystem_pthread.dylib 0x00007fff908b272a _pthread_start + 137
26 libsystem_pthread.dylib 0x00007fff908b6fc9 thread_start + 13