Files won't open and upgrade request (1 Comment)

Issue report by Rick Schofield

Product

FileMaker Pro

Version

5.5v2

Operating system version

OS X 10.6.8

Description of the issue

I have two identical computers both with identical software.
One works fine, the other won't open FMP files. The icon in the doc is there and when I try to open a file, it acknowledges my request for 1-2 seconds and won't proceed with opening the file.
I have reinstalled both the operating system and the app, no luck. I've transferred a file from the working computer to the other and it still won't open. I've transferred a file from the non working computer to the other and everything works fine so it's not the files or the operating system.
Once this problem is resolved, I'd like to upgrade but understand I can't jump from 5.5 to a very high version with first upgrading to a lower version. ie move 5.5 to 7 then 10 (or whatever).
Please help on the first issue so I know the computer works with the existing app.

Steps to reproduce the problem

tried everything possible, reinstalled FMP and Operating system

Expected result

fix

Actual result

nothing

Exact text of any error message(s) that appear

none appear..file won't open