Send Mail script step 'needed files' missing. (7 Comments)

Issue report by Catja Pafort

Product

FileMaker Pro

Version

FM Pro Advanced 13.0v3

Operating system version

OS X 10.9.4

Description of the issue

When I use the 'send mail' script step, it responds with

'Some of the Files that are needed are either damaged or have not been installed. Please run the installer to correct this problem'.

(Most helpful error message ever. Not. 'some of the files that are needed' tells me absolutely utterly nothing. I *have* reinstalled the software, and I get exactly the same error message as before.)

Steps to reproduce the problem

Use 'send mail' script step. I've used it with a file that worked perfectly fine in earlier Filemaker versions (7-10); I've set it up with a new file: the error is the same.

Expected result

My default e-mail client (Postbox) should be called up and the relevant fields (To:, Subject:, message body) should be pre-filled.

Actual result

I get the error message quoted elsewhere. Nothing else happens.

Exact text of any error message(s) that appear

'Some of the Files that are needed are either damaged or have not been installed. Please run the installer to correct this problem'.

Configuration information

I have a default e-mail client set up (Postbox); if I use a mailto: link or any other application that has a 'send an e-mail' function, my e-mail client gets called up and the appropriate fields prepopulated. This clearly is a Filemaker problem.

Workaround

Copy and Paste like it's 1999.

Screenshot