WebDirect has incorrect source code for button images (3 Comments)

Issue report by JonJ

Product

FileMaker Server

Version

13.0.5.520

Operating system version

Windows Server 2012

Description of the issue

We have a Windows 2012 server with two network cards (intranet and internet).

IIS has certificates for both it's domain name (longboringsname.mycompany.com) and the internet DNS name we use (fm.mycompany.com), but FM server doesn't use secure connections to FMP clients.

In my databases, there are several buttons using images for their background (saved as a style in the theme)
When I try to view any database via WebDirect over the internet (http or https), images for buttons do not show — the buttons are effectively invisible!

Looking at the page source, it is apparent that the source for the images is given as an insecure link to the intranet address (e.g. http://10.0.7.203/Streaming/MainDB/FM-5C34CABD-5194-344F-90C7-D881B2879461.jpg);. Obviously, this isn't going to work (the intranet card doesn't even have a gateway address!).

This issue was raised (but not answered) in the normal forums ( http://forums.filemaker.com/posts/3fda6e3c12?commentId=326978#326978), but I don't think that it was raised as a potential bug.

Steps to reproduce the problem

Host WebDirect on a server with two network cards.

Expected result

WebDirect renders buttons with graphic backgrounds correctly.

Actual result

The browser can't access the background image, as it's an intranet address.

Exact text of any error message(s) that appear

The 'developer' panels on my browsers (Safari 8.0.5 on Mac, iE11.0.18 on PC) show errors as they try to retrieve a png from an inaccessible source.

Configuration information

This was a clean install of Win2012

Workaround

None.