Faulting module name: COMCTL32.dll (10 Comments)

Issue report by Andrea Lain

Product

FileMaker Pro

Version

13.0.5.503

Operating system version

Windows Server 2008 R2 Datacenter

Description of the issue

We are seeing these errors in the Application Event Log from FileMaker:

Faulting application name: FileMaker Pro Advanced.exe, version: 13.0.5.503, time stamp: 0x54b055aa
Faulting module name: COMCTL32.dll, version: 6.10.7601.17514, time stamp: 0x4ce7b71c
Exception code: 0xc0000409
Fault offset: 0x0002321d
Faulting process id: 0x175c
Faulting application start time: 0x01d077731a469b4b
Faulting application path: C:\Program Files (x86)\FileMaker\FileMaker Pro 13 Advanced\FileMaker Pro Advanced.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
Report Id: b5264f94-e367-11e4-a8d6-0050568c0404

Faulting application name: FileMaker Pro Advanced.exe, version: 13.0.5.503, time stamp: 0x54b055aa
Faulting module name: COMCTL32.dll, version: 6.10.7601.17514, time stamp: 0x4ce7b71c
Exception code: 0xc0000409
Fault offset: 0x0002321d
Faulting process id: 0x270c
Faulting application start time: 0x01d07710a8fa0fc8
Faulting application path: C:\Program Files (x86)\FileMaker\FileMaker Pro 13 Advanced\FileMaker Pro Advanced.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
Report Id: b88f2ad8-e306-11e4-95bc-0050568c0404



Faulting application name: FileMaker Pro Advanced.exe, version: 13.0.5.503, time stamp: 0x54b055aa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x203e543c
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

Faulting application name: FileMaker Pro Advanced.exe, version: 13.0.5.503, time stamp: 0x54b055aa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x203e543c
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13



I did run an sfc scan to verify Windows files and it checked out fine so I don't believe this is an issue with our OS installation:

sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.