FileMaker Go 14 (iPad/iPhone) cannot see FMS 14 (3 Comments)

Issue report by Troy Meyers

Product

FileMaker Go

Version

14 (I think 14.0.2 but there isn't a place in the app to check that)

Operating system version

iOS 8.4

Description of the issue

After working for about a day, neither an iPhone nor iPad FMGo 14 can "see" the local FMS 14 server. This means that the "pushpinned" file in the Recent panel won't open, and the server does not show up in Hosts in order to open the file manually.

FMGo 13.0.9 on the same two devices DOES see the FMS 14 server, and will connect the file and use it normally. After successfully trying this and closing the file, FMGo 14 was tried again, and still could not "see" the server.

Rebooting the device, and force-quitting the app does not solve the problem.

Steps to reproduce the problem

Use a FMS 14-hosted database for a day with FMGo 14, then it stops.

Expected result

It should work better than FMGo 13.

Actual result

It worked nicely for about a day, then won't find the server.

Exact text of any error message(s) that appear

From launching the "pushpinned" file in Recent, first "Open files..." is shown for a while, then a dialog box comes up that says:

Error
The file "Conservatory.fmp12" could not be opened. Either the host is not available, or the file is not available on that host.

Also, from the Hosts panel, first it says "Waiting for response..." then finally "No files available"

Configuration information

iPhone 6, 64 GB
iPad Air, 32 GB
FMS 14.0.2.226

Workaround

Go back to FMGo 13